Privacy Policy

Effective Date: June 18th, 2025

Dabwell (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website (https://dabwell.com), or otherwise interact with us, both within the United States and internationally.

1. Information We Collect

A. Personal Data You Provide

• Name, shipping address, billing address
• Email address and phone number
• Payment information (processed securely via third-party providers)
• Account login credentials (if applicable)
• Communications with us (support, waitlist, pre-orders)

B. Data Collected Automatically

• Device information (browser, IP address, operating system)
• Site usage (pages visited, session duration, links clicked)
• Location data (based on IP or mobile device, if enabled)
• Cookies and tracking technologies

C. Information from Third Parties

• Shopify (eCommerce platform)
• Marketing and analytics providers (e.g., Google Analytics, Meta Pixel)
• Affiliate or influencer partners

2. How We Use Your Information

• To fulfill and deliver your orders
• To manage your account and process payments
• To communicate about your order, waitlist status, and product availability
• To personalize and improve your experience on the Site
• For marketing and promotional efforts (with your consent where required)
• To comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: payment processors, shipping companies, email marketing platforms
• Legal Authorities: when required by law or to protect our legal rights
• Analytics & Ad Partners: for performance, targeting, and retargeting campaigns
• Business Transfers: in the event of a merger or sale of assets

4. International Users & Data Transfers

Your personal information may be transferred to and stored in countries outside of your residence, including the United States. These countries may have different data protection standards.

We rely on:

• Standard Contractual Clauses (SCCs) for EU/UK data transfers
• Adequacy decisions where applicable
• Consent and other lawful bases under GDPR, UK GDPR, PIPEDA (Canada), and APPs (Australia)

5. Your Rights

California (CCPA/CPRA)

• Right to know, access, delete, and opt-out of sale/sharing of personal data
• Authorized agent rights

European Union / United Kingdom (GDPR/UK GDPR)

• Right to access, rectify, erase, restrict processing, data portability, and object
• Right to withdraw consent at any time
• Right to lodge a complaint with a data protection authority

Other Countries

We comply with applicable local laws where our customers reside.

To exercise your rights, contact us at: support@dabwell.com

6. Data Retention

We retain personal data only for as long as necessary:

• To fulfill the purposes it was collected for
• To comply with legal, tax, and accounting requirements
• To maintain waitlist, order, and warranty records

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve Site functionality
• Remember preferences
• Analyze traffic and behavior
• Deliver targeted advertising

You can manage cookie preferences via your browser settings or our consent banner.

8. Email & SMS Marketing

By subscribing to our waitlist, newsletter, or providing contact details, you agree to receive promotional emails and/or texts. You can unsubscribe or opt out at any time using the links in our messages or by contacting us directly.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Dabwell
Email: support@dabwell.com
Address: 4031 N Pecos Rd, Suite 100, Las Vegas, NV, 89115