Shipping policy

Shipping Policy

Effective Date: June 18, 2025

Company Address: 4031 N Pecos Rd, Suite 100, Las Vegas, NV, 89115, USA

Domestic Shipping (United States)

Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following domestic shipping options:

  • Standard Shipping (3–5 business days) – Free on orders over $75

  • Expedited Shipping (2–3 business days) – Rates vary by location

  • Priority Shipping (1–2 business days) – Available at checkout

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

PO Boxes & APO/FPO Addresses

We ship to PO Boxes and military APO/FPO addresses via USPS. Expedited services may not be available for these destinations.

International Shipping

Availability

We ship worldwide. If your country is not listed at checkout, please contact support@dabwell.com to confirm availability.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes (including VAT), which are incurred once the shipment reaches your destination country. Dabwell is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping Rates & Delivery Times

Shipping costs and estimated delivery times will be displayed at checkout. Typical delivery times vary by region but range from 7–21 business days. Delays may occur due to customs or international shipping conditions beyond our control.

Order Tracking

International shipments include tracking where available. Please note that full tracking may not be available in all destination countries.

Shipping Issues & Support

Missing or Delayed Shipments

If your package hasn’t arrived within the expected timeframe, please contact us at support@dabwell.com. We’ll work with the carrier to locate your shipment or issue a replacement if necessary.

Incorrect Address Disclaimer

Customers are responsible for ensuring the shipping address is entered correctly at checkout. We are not liable for orders delivered to the wrong address due to incorrect information provided by the customer.

Shipping Restrictions

Due to regulatory compliance, we may not be able to ship to certain regions. We do not ship to countries where cannabis-related accessories are prohibited by law.

Contact Us

For any questions about your shipment, please reach out to our support team:

  • Email: support@dabwell.com

  • Address: Dabwell, 4031 N Pecos Rd, Suite 100, Las Vegas, NV, 89115, USA