Terms of Service

Effective Date: June 18th, 2025

Welcome to Dabwell. Please read these Terms of Service ("Terms") carefully before using our website, services, or purchasing products from www.dabwell.com (the "Site"). These Terms apply to all visitors, users, and customers, both domestic (U.S.) and international. By accessing or using any part of the site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 21 years old (or the legal age of majority in your jurisdiction) to access or purchase from this site. By using our services, you confirm that you meet this age requirement and have the legal capacity to enter into binding agreements.

2. Product Use Disclaimer

Our products are intended only for use with legal cannabis concentrates in regions where such use is lawful. Dabwell devices are not e-rigs, nor are they designed for use with tobacco, nicotine, or other substances.

You are responsible for understanding and complying with the laws of your local jurisdiction.

3. International Users

We proudly serve customers around the globe. International buyers are responsible for any customs duties, import taxes, or restrictions imposed by their country. Dabwell is not liable for delays or seizures due to international shipping regulations.

4. Orders & Payments

All prices on the Site are listed in USD. Payment processing is handled securely via Shopify Payments and its supported methods. By placing an order, you represent that all information provided is accurate and that you are authorized to use the selected payment method.

5. Shipping & Delivery

Shipping timelines vary by region and are estimated at checkout. Domestic U.S. orders typically arrive within 3–7 business days. International orders may take longer depending on customs and local delivery services.

We are not responsible for delays due to natural disasters, postal issues, or government regulations.

6. Returns & Refunds

Due to the nature of our products, all sales are final unless the item arrives damaged or defective. If you receive a faulty product, you must notify us within 7 days of delivery to request a return or replacement.

7. Intellectual Property

All content on this Site, including text, logos, imagery, product designs, and technology, is the property of Dabwell and protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity under your account. Dabwell reserves the right to suspend or terminate accounts at its discretion.

9. Prohibited Conduct

You agree not to use the Site for any unlawful or abusive purposes, including but not limited to:

• Violating applicable laws and regulations
• Infringing on intellectual property rights
• Disrupting the operation of the Site
• Attempting to gain unauthorized access to systems or data

10. Limitation of Liability

To the fullest extent permitted by law, Dabwell shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products. Our liability is limited to the amount you paid for the product or service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to conflict of law principles. Any disputes will be handled through binding arbitration in Los Angeles County.

12. International Jurisdiction Notice

If you access the Site from outside the U.S., you are responsible for compliance with local laws. By using this Site, you consent to having your data processed in and transferred to the United States.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised "Effective Date." Continued use of the Site constitutes your acceptance of any changes.

14. Contact

For questions or support, contact us at:

Dabwell Support Team
4031 N Pecos Rd, Suite 100
Las Vegas, NV 89115
Email: support@dabwell.com